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Contact CBS Sports Customer Service

CBS Sports Phone Numbers and Emails

Toll-Free Number:

  • (877) 342-4911
    Shop merchandise or orders
Call customer service
Send Message

General Info:

  • (415) 344-2000

CBS Sports Emails:

Legal
Copyright Infringement Inquiries
Media
Advertising Inquiries, PR Inquiries
info@cbssports.com
Is this your business?

How to Contact CBS Sports?

Most Popular Number:

(877) 342-4911
Shop merchandise or orders
Total calls: 615 Issues resolved: 6 Last call: Apr 19, 2025
author avatar
PissedConsumer Reporter

There are a plethora of contacts the company provides: from CBS Sports customer service number to other useful contacts. In case of inquiries related to shop merchandise or orders, use the following toll-free contact: (877) 342-4911. For general questions or corporate inquiries, you should dial this number: (415) 344-2000. If you need assistance with streaming, accounts, or other services, contact CBS Sports at (888) 274-5343. For specific questions related to CBS Sports Fantasy or additional support, you can also visit their official website to see more contact options.

Here are the key email CBS Sports contacts for writing to the company. Write to info@cbssports.com in case of general information and inquiries related to CBS Sports. In case of media and press inquiries, apply to pr@cbssports.com. designatedagent@cbs.com is the contact to use for legal and copyright issues. If you have advertising and sponsorship-related questions, refer to this CBS Sports address: cbsisportsads@cbs.com. For specific support needs, visit their official help center or customer service page to submit inquiries directly via the CBS Sports chat. These email addresses provide an undeviating way to contact the appropriate department for your needs.

CBS Sports headquarters is located at 524 W 57th Street, New York, NY 10019, while they also have other significant offices in Los Angeles at 5555 Melrose Avenue. Additionally, there's another CBS Interactive Inc. office is at 235 Second Street, San Francisco, California 94105, United States. This is one of CBS's major offices for its interactive and digital operations, including CBS Sports and other online properties. CBS Interactive plays a key role in handling digital content, streaming, and sports-related services for the company, according to the CBS Sports website.

The CBS Sports office hours are Monday through Friday, starting from 9 a.m. to 5 p.m. EST. These hours apply to their corporate headquarters situated at 524 W 57th Street, New York, NY 10019. For customer service, the CBS Sports contact number is (212) 975-4321. Support is available during the same business hours for inquiries regarding CBS Sports services, programming, or other concerns. If you need any additional help, you can also visit their Help Center on the official website to find out about extra support options.

CBS Sports Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • CBS Sports Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    81% phone 19% email
  • The best phone number to call CBS Sports is 8773424911. 73% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 27% of customers reported contacting a real person successfully.

  • The average hold time is more than 30 min. The longest wait times are on Sunday, while the shortest are on Friday. The average call time is 2 minutes.

  • Be prepared for the call as CBS Sports may ask you for the following information to identify you as a customer: email, phone number or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

CBS Sports Website:

CBS Sports Help Center:

Corporate Office Address:

CBS Interactive Inc.
235 Second Street
San Francisco, California 94105
United States

Fax:

+1415-344-1241

CBS Sports Customer Service Reviews

1.7 / 5
Poor
Guest-6251432
Fantasy football trade issue

Wanted specifics on fantasy football trade timing and couldn't speak to anyone. Terrible customer service

Kinzey Xok
Thank you
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Fantasy league had scores changes over night. They do not have a number to call.

I checked wrong box in question before.

They got back to me after u contacted them and problem fixed. Thank you again

William K Xir
Sound system broadcasting
stars-rating stars-rating stars-rating stars-rating stars-rating
4.0

Attempting to contact CBS Sports. At the point of verifying my email, the page freezes. The reason for contacting them was reporting that the background noise (sounding like a power surge) in the sound is so loud can not hear commentary.

How Good is CBS Sports's Customer Service?

Reggie Noe
Reggie Noe
Feels Disappointed | Mar 20, 2025

Confusing and unfortunate for seniors elderly and handicapped that just want to watch basketball. CBSSPORTS needs a different approach to increasing viewers. This tournament is on about
7-8 stream services, etc The tournament is being ruined by you guys and ESPN

Read full quote
Bentlee Dtu
Bentlee Dtu
Feels Disappointed | Oct 01, 2024

I was mad that the lady announcer kept saying vegas instead of the raiders i will call tomorrow the nfl and complain about not promoting the raiders me name is dan drotts at 916 995 ****.

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Warner Ybz
Warner Ybz
Feels Neutral | Sep 13, 2024

Not good. You get endless voice prompts and canned messages, NOT a human. That's be design to get as many callers as possible to just give up. Terrible customer service experience.

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Teshawn Pxu
Teshawn Pxu
Feels Disappointed | Aug 19, 2024

She couldn’t speak English very well and was hard to understand.

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Tarin Gbh
Tarin Gbh
Feels Disappointed | Dec 25, 2023

Announcer ( Kevin Burkhardt)made error during Miami Dolfans vs Cowboys game on December 24, 2023 stating "Double Overtime) in the longest overtime game in history in1971. The game went into 6 quarters not DOUBLE OVERTIME. Very unprofessional get the facts correct. He needs to get the research right.

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Ann C Fru
Ann C Fru
Feels Disappointed | Nov 20, 2023

No contact and no clear way of telling them they made a mistake in a recent article.

Read full quote

Summary of CBS Sports Customer Service Calls

1.2K TOTAL
CALLS
01:30 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CBS Sports?

Product/ Service Question:

  • “Fake bird noise at PGA Tournament is VERY ANOING ! Please stop it. Thank you”
  • “Men’s ncaa final 16 games”
  • “Player add drop in error”

Request for Information Question:

  • “League question”
  • “Discuss the UConn women's basketball game”
  • “Discuss the televising of UConn women’s basketball”

Account Question:

  • “Cannot login”
  • “Password Reset”
  • “Subscription question”

Activation/ Cancellation Question:

  • “To cancel subscription”
  • “Cancel membership”
  • “Cancellation”

Payments and Charges Question:

  • “Inquire of a charge”
  • “Why was the Charger -Raider Game shut off in the La/Orange County Market”
  • “Fantasy football transactions”

Website/ Application Question:

  • “Issue with site”
  • “App issues”
  • “App problemens”

Staff Question:

  • “Sportsline Customer Service”
  • “Talk to customer service”
  • “Customer service”

Return/ Replace Question:

  • “Corrections”
  • “Lineup change”
  • “Correction in fantasy”

Shipping and Delivery Question:

  • “Can’t get the app to work to watch the baseball game”
  • “Fantasy football did not receive draft board”
  • “I have not received my free draft kit”

Refund Question:

  • “Refund”
  • “Fantasy baseball refund”
  • “To get a refund and cancel this subscription”

Employment Question:

  • “Payroll”
  • “Employment”

Cards Question:

  • “My credit card is not being accepted”

Other Question:

  • “Golf broadcast background noise”
  • “Sound for Masters broadcast is off- there is a background of somewhat musical tones, the crowd noise is too loud compared to the announcers.”
  • “Sound for Masters is off. There is background and the crowd noise is loud and the sportscasters are hard to hear noise sort of musical tonesand the”

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