Contact CBS Sports Customer Service
CBS Sports Phone Numbers and Emails
Toll-Free Number:
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(877) 342-4911Shop merchandise or orders
General Info:
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(415) 344-2000
CBS Sports Emails:
CBS Sports Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
CBS Sports Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call CBS Sports is 8773424911. 73% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 27% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Sunday, while the shortest are on Friday. The average call time is 2 minutes.
Be prepared for the call as CBS Sports may ask you for the following information to identify you as a customer: email, phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
CBS Sports Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call CBS Sports is 8773424911. 73% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 27% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Sunday, while the shortest are on Friday. The average call time is 2 minutes.
Be prepared for the call as CBS Sports may ask you for the following information to identify you as a customer: email, phone number or first and last name.
People call CBS Sports mainly because of product/ service, request for information and account.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact CBS Sports is info@cbssports.com. 50% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
CBS Sports Website:
CBS Sports Help Center:
Corporate Office Address:
Fax:
How Good is CBS Sports's Customer Service?
Summary of CBS Sports Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call CBS Sports?
Product/ Service Question:
- “Fake bird noise at PGA Tournament is VERY ANOING ! Please stop it. Thank you”
- “Men’s ncaa final 16 games”
- “Player add drop in error”
Request for Information Question:
- “League question”
- “Discuss the UConn women's basketball game”
- “Discuss the televising of UConn women’s basketball”
Account Question:
- “Cannot login”
- “Password Reset”
- “Subscription question”
Activation/ Cancellation Question:
- “To cancel subscription”
- “Cancel membership”
- “Cancellation”
Payments and Charges Question:
- “Inquire of a charge”
- “Why was the Charger -Raider Game shut off in the La/Orange County Market”
- “Fantasy football transactions”
Website/ Application Question:
- “Issue with site”
- “App issues”
- “App problemens”
Staff Question:
- “Sportsline Customer Service”
- “Talk to customer service”
- “Customer service”
Return/ Replace Question:
- “Corrections”
- “Lineup change”
- “Correction in fantasy”
Shipping and Delivery Question:
- “Can’t get the app to work to watch the baseball game”
- “Fantasy football did not receive draft board”
- “I have not received my free draft kit”
Refund Question:
- “Refund”
- “Fantasy baseball refund”
- “To get a refund and cancel this subscription”
Employment Question:
- “Payroll”
- “Employment”
Cards Question:
- “My credit card is not being accepted”
Other Question:
- “Golf broadcast background noise”
- “Sound for Masters broadcast is off- there is a background of somewhat musical tones, the crowd noise is too loud compared to the announcers.”
- “Sound for Masters is off. There is background and the crowd noise is loud and the sportscasters are hard to hear noise sort of musical tonesand the”
Compare CBS Sports Customer Service To
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